Delete Your MyRoster Account

MyRoster — the mobile app published by MyRoster — lets you delete your account and all associated data at any time. This page explains how to request deletion, what we delete, and what we keep.

1. Option 1 — Delete in the app

   The fastest way to delete your account is from inside the MyRoster mobile app:

   1. Open MyRoster and sign in
   2. Go to More → Profile Settings
   3. Tap Delete Account
   4. Confirm when prompted

2. Option 2 — Request by email

   Email info@myroster.co from the address registered to your MyRoster account, with the subject line “Delete My Account”. We verify account ownership and process the deletion within 30 days.

3. What we delete

   When your account is deleted, we permanently remove:

   • Name, email address, phone number, profile photo
   • Player and family profiles you created
   • Messages and images you sent in the app
   • Team memberships, registrations, and program enrollments

4. What we retain

   A limited set of records is kept after deletion:

   • Payment and invoice records — retained for 7 years to meet tax and financial record-keeping requirements. Card details are held by our payment processor Stripe and are never stored by MyRoster.
   • Anonymized usage data that cannot identify you

5. Timeline

   Account deletion completes within 30 days of the request. Data is purged from backups within a further 90 days.

6. Questions

   Contact info@myroster.co.